ParisToVersailles.com Terms and conditions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to engage in business with The Company for the express purpose of the Company’s stated services and products, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

You are currently viewing the website for The Company Paris to Versailles Private Tours located in Versailles. https://www.paristoversailles.com belongs to Hidden Gems SAS, whose head office is located 25 rue du Marechal Foch – Hidden Gems RCS Versailles B 822 223 962

Paris to Versailles Private Tours offers tourist services, particularly excursions, tours, visits, recreational, cultural and gastronomic discovery activities, directly or through its affiliated websites. Any reservations made on this website or any of its affiliated websites, imply full acceptance of these terms of sale and the payment of the sums due in respect of bookings made. These Terms and Conditions can be amended and updated at any time and without notice.

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

-Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature;

-Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained by contacting us at contact@paristoversailles.com or by phone +33.(0)6.47.50.81.53

Terms of payment are within The Company’s sole discretion, and unless otherwise agreed to by The Company, payment must be received by The Company prior to The Company’s acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by The Company.

THE COMPANY DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, THE COMPANY IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.

You agree to comply with all applicable laws and regulations of France. You agree and represent that you are buying only for your own internal use only, and not for resale or export. The Company has separate terms and conditions governing resale of Product by third parties.

The Parties agree that this agreement, any sales there under, or any claim, dispute or controversy (whether in contract, tort, or otherwise, whether preexisting, present or future, and including statutory, common law, and equitable claims) between Client and The Company arising from or relating to this agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this agreement, The Company’s advertising, or any related purchase shall be governed by the laws of France, without regard to conflicts of Laws rules.

All products, tours and services offered by The Company are valid as per the dates displayed at paristoversailles.com or any affiliated website. The Company is not responsible or liable for any information that it does not directly provide.

Prices listed on The Company’s websites or affiliated websites are per person and include TVA unless otherwise specified. Prices are shown in Euros (EUR). The Company accepts the following credit cards Mastercard, Visa, AMEX and Discover.

We understand that plans can change unexpectedly, and we strive to accommodate our clients as best we can. To ensure transparency and fairness, we have developed the following cancellation policy:

Notification of cancellation is required via email on contact @ paristoversailles dot com. While we empathize with unforeseen circumstances, please note that 100% refunds are not possible due to the expenses incurred in preparing for your tour. These include fees to our booking system and bank, advance ticket purchases to museums, and administrative costs.

In the event of a cancellation, we will make every effort to reschedule your tour, subject to our business practices and availability of guides and tickets to Museums. Please be aware that rescheduling may incur an additional charge to cover new ticket reservations. However, if the original reservation is missed or skipped, we reserve the right to charge the full price for new tour reservations.

We also reserve the right to deny rescheduling if the notification is received less than 10 days before the tour start time.

The following cancellation conditions apply:
Change in Number of Participants – Refund Policy: If the number of participants changes after the booking has been confirmed, we unfortunately cannot offer a refund for the individuals who choose not to attend the tour. This is because we must purchase non-refundable tickets in advance (museums, monuments, etc.), and we also incur fixed fees from payment processing and booking systems, which are likewise non-refundable. Neither the museums, the banks, nor the reservation platforms provide partial refunds in such cases. Price differences between, for example, 3 and 4 participants or 5 and 6 participants, are primarily due to these fixed costs for entrance tickets and transaction systems, rather than our guiding fees.

Cancellation of the Entire Tour – Refund Policy:

More than 4 weeks before the tour: A minimum of 25% of the tour price is non-refundable. (Exceptions apply for our exclusive tour (Hidden doors to Versailles, Normandy tour and Eiffel tower tout, where the non-refundable portion will be higher to cover museum tickets, transprt booking, and payment system fees – 70% non refundable)
28 to 10 days before the tour: A minimum of 50% of the tour price is non-refundable.
9 to 1 day before the tour: 100% of the tour price is non-refundable.
No-show: 100% of the tour price is non-refundable.

We appreciate your understanding and cooperation in adhering to these policies, which allow us to continue providing exceptional service and experiences to all our clients.

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.

If a tour has been started, if the tickets have been bought, the driver and/or the guide started their services, Paris To Versailles Private Tours won’t be able to reimburse the cost of the service in case of an unexpected event that is not due to Paris To Versailles Private Tours.

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

The laws of France govern these terms and conditions. By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the French courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on these websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright and other relevant intellectual property rights exist on all text, photos, images, icons, videos, and graphics relating to the Company’s services and the full content of this website. This Company’s logo is a registered trademark of this Company in France and other countries.
Photo courtesy of Château de Versailles Spectacles
Photo credits: Agathe Poupeney / PhotoScene (Versailles Masked Ball)

Photo credits: Lourdel Chirucel, Yann Pirioux, Milochau, Beatrice Lecuyer Bibal, Jaumier (Vaux le Vicomte)

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.